MAPS Essay Example | Topics and Well Written Essays - 3500 words

MAPS - analyse ExampleThe organisation secured a substantial new contract that can create 850 new jobs in the next two years but has to live up to the avowed standard of customer service.The friendship specializing in management services to argumentationes and the general public has a turnover of 40 million and employs a mental faculty of 1400 (fifteen years ago the company employed 3500 people) in 4 divisions in different locations in the North East of England. The special techniques and management systems the company developed made it an attractive outsourcing destination for business services from a broad customer base including engineering and construction industries.Increasing operational be and the advent of discipline technology altered the business scenario and dwindled contracts. In order to ward off round lay offs, the company opened its services to the general public. The services include the contract purchase of telecommunications time, gas, electricity and oil so ld at a premium. However the business remained unprofitable and the company had to continually bolt staff in spite of many re-structuring activities.2.1 MAPS human resource management Human resource study according to Armstrong (2003 523) is concerned with the provision of cultivation, development and training opportunities in order to improve individual, team and organisational performance. angiotensin-converting enzyme of the axioms of huma... Training employees to develop necessary skills Evaluating, motivating and rewarding performanceResolving or avoiding conflict situationsCreating an strain of security (psychological contract) and equitable opportunities A properly implemented human resource management system ensures attracting and retaining the rightly talent, motivating the workforce, developing workforce skills and resolving or avoiding conflict situations to achieve organisational goals cost effectively. Marchington et al. describe the topper HRM practices asEmployme nt security and internal promotionSelective hiring and sophisticated selectionExtensive training, learning and developmentEmployee involvement and voiceSelf-managed teams/teamworkingHigh compensation contingent or organisational performanceReduction of posture differentials/harmonisation(2003 179) 2.2 Selection and recruitment The absence of an HRM department at MAPS is stark. The company has no rational organisational structure. It has quad divisions operations, supporting services, (which lumps together finance and accounts, estates management like maintenance, security, porters and catering, internal information technology and personnel services), information technology services and marketing and sales. These divisions are located in different parts of the country devising intra-divisional co-ordination very difficult. Each division has devised its own system for recruiting, negotiating pay structures and staffing.The largest and most important of the divisions viz., operation s employing a staff of 950 has the most ad hoc recruitment policies. Operational managers recruit staff either from within the organisation or without, based on the exigencies of work. The